Privacy Policy Commitment Statement
Your privacy is important—here’s how we responsibly manage your personal information
Introduction to Our Privacy Responsibilities
At nivantura, we are committed to protecting the personal data of our visitors, users, and clients. This Privacy Policy outlines the ways we collect, use, retain, and protect your information in accordance with the Australian Privacy Act and all relevant regulations. We encourage you to review this policy fully to understand our privacy practices.
This policy applies to all data processed via the nivantura.com website and related digital properties. We believe in transparency when handling your information, whether you are browsing, contacting us, or using our marketing and branding solutions. By continuing to interact with our site, you accept the practices described in this policy.
Types of Personal Information We Collect
Personal data is collected directly from you and automatically through your interaction with our website, ensuring relevance for service delivery and communication.
Information You Provide Directly
- • Contact details such as your name and email address
- • Submission details through online forms or surveys
- • Feedback, comments, or reviews you provide
- • Support or service requests submitted to our team
- • Other details you choose to share for business purposes
Information Collected Automatically
- • Device and browser type, version, and settings
- • Usage patterns, clicks, and navigation history
- • Approximate geographic location based on IP address
- • Cookies and analytical data for site experience improvement
- • Other metadata collected during your site visit
Purpose and Use of Collected Data
Collected data is used to provide services, respond to enquiries, personalise your site experience, and comply with legal and contractual obligations.
- • Facilitating access to requested services
- • Responding to your support or enquiry requests
- • Analysing site traffic and user engagement trends
- • Ensuring site and information security
- • Marketing our own solutions, where permitted by law
- • Complying with applicable legal or contractual requirements
- • Improving the quality and content relevance of our site
Our Privacy Commitment: nivantura follows strict policies and adopts robust systems to ensure your personal data is managed securely and transparently at all times.
How and When We Share Information
nivantura only shares your data in limited circumstances. We do not sell or rent your personal information to third parties for promotional use.
Sharing Data with Service Providers
We may provide information to trusted technology, cloud, or analytics providers necessary for hosting, communications, and system improvements.
Data Sharing for Legal Requirements
At times, we may be legally required to disclose data to regulatory or enforcement agencies.
Aggregated and Anonymous Statistics
We may use de-identified data for trend analysis or performance reports.
Your Privacy Choices and Rights
You have considerable control over your data, including access, correction, removal, and other options under Australian privacy law.
- • Request access to data held about you
- • Request correction of inaccurate information
- • Request deletion of unnecessary or obsolete data
- • Ask for data portability in structured format
- • Object to certain types of data processing
- • Request restriction of non-essential processing
To exercise your rights or for data-related enquiries, contact us using the information provided below. We will respond promptly within applicable legal timeframes.
Safeguarding and Security Measures
We implement reasonable technical and organisational security measures to protect your information from loss, misuse, or unauthorised disclosure.
Technical Security Controls
- • Encryption for stored and transferred data
- • Secure access controls and authentication
- • Firewalls and real-time threat detection
- • Regular security updates and vulnerability scanning
Organisational Safeguards and Training
- • Role-based access to sensitive information
- • Staff privacy and security awareness training
- • Incident response protocols and escalation
- • Routine audits and risk assessments
Data Retention and Disposal
We retain personal data for as long as required to fulfil operational or legal obligations and securely dispose of it once no longer necessary.
- • Account or profile data held during active use
- • Service and interaction history records
- • Records of correspondence for support
- • Transaction-related information (if applicable)
- • Marketing communications preferences
Personal data not required for ongoing purposes is periodically deleted or anonymised.
International Data Transfers
Where your data is transferred outside Australia, we use safeguards like contracts and privacy frameworks to protect your information.
- • Data sharing only where necessary for operations
- • Assessing privacy standards in recipient country
- • Using Australian-recommended safeguards
- • Regular review of cross-border transfer processes
Cookies and Digital Tracking
Our site uses cookies and similar tracking for essential functionality and to enhance your experience, always respecting your consent choices.
Types of Cookies Used on This Website
- • Strictly necessary for secure and basic site use
- • Used for analytics and site improvement
- • Support tailored content and interactions
- • Enable enhanced or optional site features
You may adjust your cookie preferences via your browser settings at any time.
Changes to Our Privacy Policy
This Privacy Policy is updated periodically to reflect legal and operational changes. Updates will be posted here for transparency.
- • Change notifications via prominent site banners
- • Policy update notices on user login or dashboard
- • Summaries of key changes when relevant
- • Encouragement to review policy regularly
Continued use of our services confirms your agreement with revised policies.
How to Contact Us Regarding Privacy
For privacy matters, reach our Data Protection Officer using the details below.
nivantura
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61301745670
Email: content@nivantura.com
Last updated: October 12, 2025
Effective from: October 13, 2025